Junk Zone Privacy Policy
Last Updated: 02/24/2026
Junk Zone ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This privacy policy explains how we collect, use, disclose, and safeguard our information when you visit our website, interact with our advertisements, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of Information:
Personal Information
Information you voluntarily provide to us, including
- Name
- Phone Number
- Email address
- Service address
- Billing Information
- Photos submitted for estimates
- Any information you provide via contact forms, Facebook lead forms, SMS, etc.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Type
- Pages Visited
- Referring Website
- Cookies and tracking data
Advertising and Lead Data
If you interact with our ads (including Facebook, Instagram, or other platforms), we may receive contact details and service-related information through those platforms.
How We Use Your Information
We use your information to:
- Provide junk removal services
- Schedule appointments and estimates
- Communicate about bookings and service updates
- Send confirmations and reminders
- Respond to inquiries
- Improve our website and services
- Process payments
- Comply with legal obligations
- Send promotional offers (if consent is provided)
SMS & Text Messaging Policy
If you provide your phone number, you may receive SMS messages related to:
- Appointment confirmations
- Estimate scheduling
- Service reminders
- Follow-up communications
- Promotional offers (if you opt in)
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying:
STOP-to unsubscribe
HELP-for assistance
We do not sell or share SMS consent with third parties for marketing purposes.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and user behavior
- Track advertising performance
- Retarget website visitors
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
How We Share Your Information
We do not sell your personal information.
We may share information with:
- Payment processors
- CM and scheduling software providers
- SMS service providers
- Website hosting providers
- Legal authorities if required by law
All third-party service providers are required to protect your information.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission or storage system is 100% secure.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Resolve disputes
- Comply with legal requirements
Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communication
To exercise these rights, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
Children's Privacy
Our services are not directed towards individuals under 18 years of age. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with and updated "Last Updated" date.
Contact Information
If you have questions about this Privacy Policy, please contact:
Junk Zone
710 Central St.
Kansas City, MO 64105
Phone: (913)361-5463
Email: junkguys@junkguyskansascity.com
Website: https://www.junkguyskansascity.com
